HELP DESK 1300 765 437

Privacy Policy

Privacy Policy

The purpose of the Privacy Policy is to outline the personal information collected by us and the use of such information This privacy policy (“Privacy Policy”) sets out our policy with respect to the way we use and disclose personal information about you (“you”) which is disclosed to us either directly or through our website. In this policy, "Personal Information" means information or opinion about an identified individual or an individual who is reasonably identifiable.

This policy applies directly to the Intecq group of companies (Intecq) which include but are not limited to:

  • Intecq Limited
  • eBet Gaming Systems Pty Ltd
  • Odyssey Gaming Pty Ltd


Personal Information collected by Intecq may include information you provide or volunteer when using our Website or otherwise engaging with Intecq.

The kinds of Personal Information we collect will depend on the purpose(s) for which we are collecting it. For example, we may ask for:

  • your name;
  • e-mail address;
  • phone number;
  • postal address;
  • business name; and
  • position and contact telephone number;

as well as other similar Personal Information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you.

If you do not provide certain requested Personal Information to Intecq, Intecq may not be able to provide you with access to and use of our Website, provide you with access to Intecq’s products and services, or to fulfill one or more of its functions and activities applicable to you.


We will only use your Personal Information for the purposes for which it was collected and we will not disclose your Personal Information without gaining your consent except where such disclosure is required by law or regulatory requirements.

Intecq only collects Personal Information to the extent necessary to fulfill one or more of its functions and activities and will do so only by fair and reasonable means.

We may use your Personal Information in the following ways:

(a) to deliver services you have requested from us; (b) to confirm your identity, and (c) for direct marketing purposes.

For marketing purposes, your Personal Information will be added to our database. The database may be used for ongoing marketing and educative purposes. The type of marketing and educative activities that we undertake includes forwarding material to you so that you are kept updated in relation to various issues and our services. If at any time you do not wish to continue receiving this information, we provide an “opt-out” procedure in each communication to you.


Intecq engages a range of third parties to provide services and perform business support functions for us.  Some of those third parties need access to Personal Information in order to provide the services or perform the functions Intecq requires.  Where we share your Personal Information with third-party service providers, they will be contractually bound to use the information only for the purposes of providing the services or performing the functions required by Intecq and to store the information securely.


Your Personal Information (such as name, address and phone number) or your order and details about the products you purchase will not be given or sold to any outside organisation for its use in marketing or solicitation without your prior express consent.


Intecq will take reasonable steps to protect and secure your Personal Information to ensure your Personal Information is protected from misuse, loss, theft, and unauthorised modification, access or disclosure. Intecq takes reasonable steps to destroy or permanently de-identify any Personal Information where:

  • Intecq no longer needs the Personal Information for any purpose for which the Personal Information may be used or disclosed by Intecq; and
  • Intecq is not required by or under an Australian law, gaming or other regulator or a court/tribunal order, to retain the Personal Information.


Intecq will take reasonable steps to ensure that the Personal Information it collects, uses or discloses, is accurate, complete and up to date, and relevant to any proposed use or disclosure. We seek your assistance by asking you to contact us if your Personal Information changes or you believe the information held on file is incomplete.


Under the Privacy Act, individuals have a right to complete access to their records. You may request from us in writing to provide you with details of the Personal Information we hold about you. We will endeavour to process your request as soon as practicable. If we deny your request, we will provide reasons in writing as to our decision. To complain or contest our decision, please contact our Privacy Officer.

If you wish to amend information that is out of date or incorrect, or if you wish for your Personal Information to be removed from our database, please contact us at Intecq Limited, Unit 13, 112-118 Talavera Road, North Ryde NSW, 2113.

Fax: +61 2 8817 4770

You may be required to have a cookie-enabled browser to fully access our Website. A cookie is a piece of data stored on your computer tied to information about you. Cookies may be used to track your internet browsing activities and the websites you have visited.

We may, for statistical, security or quality purposes, use cookies to log (a) your internet protocol (IP) address; (b) the date and time of your visit; (c) the pages you have accessed and documents downloaded; and (d) the type of browser you were using.

You can disable cookies on your web browser, although this may interfere with your use and enjoyment of the Website.


Intecq will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect Intecq's or our internet service provider's logs.


Please be aware that other websites that may be accessed through our Website may collect your personal information. The Website may contain links to other websites. Please note that we are not responsible for the privacy practices of these sites. When you leave our Website, you should familiarise yourself with the privacy statement of that website prior to providing your Personal Information, as this Privacy Policy only applies to Personal Information collected by us or through our Website.


If you wish to exercise any of your rights under this Privacy Policy, have any questions, comments or complaints regarding our practices, or if you are of the view that we have not adhered to this Privacy Policy, you may write to our Privacy Officer by emailing us. If you have any questions about Intecq's handling of Personal Information, or if you wish to make an access or correction request or complaint, you should contact the Intecq Privacy Officer by one of the following methods:

This policy was issued on 27 April 2016.

You can find more information about privacy and the protection of your Personal Information on the website of the OAIC at